We want you to love your templates. If a file doesn’t open, a link doesn’t work, or the bundle isn’t what the description said, email us at hello@90degreesasia.com within 7 days and we’ll fix it or swap it for another bundle. Because these are instant digital downloads, we can’t offer refunds.
How to request help
- Email hello@90degreesasia.com within 7 days of your purchase.
- Include your order number and a short description of the problem (a screenshot helps).
- We reply within 2 business days with a fix or a replacement bundle.
Exchanges
If a file doesn’t work or the bundle isn’t what the description said, and we can’t fix it, we’ll swap it for another bundle of the same or lower price.
Refunds
All products are instant digital downloads, so we don’t offer refunds, including for change of mind.
Delivery
All products are digital downloads. Nothing is shipped. Your download link appears straight after payment and is also sent by email. Delivery is free.
Contact
90 Degrees Asia, Singapore. Email hello@90degreesasia.com or use our contact page.